FAQ

Why is my "find time" button greyed out and there are no contacts?
Screenshot of a problem This happens because you have no calendars connected. To solve this problem go to the "My profile" -> "I...
Wed, 22 Jan, 2020 at 9:37 AM
Why am I not receiving emails?
Try checking your spam folder.  If this doesn't work, add hello@calbot.cc as a contact to your address book.
Tue, 16 Jun, 2020 at 11:48 AM
Why am I not receiving scheduling emails?
Unregistered users If you are don't have a Calbot account - you might want to check your spam folder.  If this doesn't help - add hello@calbo...
Tue, 21 Jan, 2020 at 9:35 AM
Why are some contacts from my address book missing?
At the moment, Calbot only shows you contacts from the account you registered with. We will be pushing an update soon to resolve this problem. We also f...
Tue, 21 Jan, 2020 at 12:18 PM
What is Cronofy?
Cronofy is our partner which helps us connect your iCloud calendar to Calbot. We have gone through detailed checks to ensure that Cronofy doesn't store...
Tue, 21 Jan, 2020 at 10:34 AM
Why is my "find time" button greyed out?
This happens when one of the external calendar services (like Google or Outlook) are down.  There is nothing we can do on our side and we just have to wait...
Wed, 22 Jan, 2020 at 9:39 AM
Why can't I see any of my contacts?
This can happen because you have no calendars connected. Alternatively, we also don't currently support contacts from iCloud (although we are worki...
Wed, 22 Jan, 2020 at 9:57 AM
Why can't I see my teams in my participant dropdown?
It's bug. We are working on fixing it.
Wed, 22 Jan, 2020 at 10:12 AM
Why isn't my buffer time applied?
This could be because you set the duration of your buffer, but haven't actually switched it on. Make sure that your switch indicator is set to Blue an...
Wed, 22 Jan, 2020 at 10:34 AM
Why aren't my working hours applied?
This could be because you set your working hours, but haven't actually switched them on. Make sure that the switch for each day you want to set wor...
Wed, 22 Jan, 2020 at 10:39 AM